Lost Luggage at AMS?

Step-by-step help for Amsterdam Schiphol Airport

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๐Ÿ“ Baggage Office at AMS

Baggage Services desk in Arrivals Hall

Call +31 20 794 0800

โš–๏ธ Your Rights at AMS

๐Ÿ‡ช๐Ÿ‡บEU Regulations Apply
  • โ€ข Montreal Convention: up to โ‚ฌ1,300 compensation
  • โ€ข Claim reasonable essential expenses
  • โ€ข 21 days to report delayed baggage issues
  • โ€ข Bag declared lost after 21 days

๐Ÿ’ก Tips for Amsterdam Schiphol Airport

  • 1Single terminal but very large - follow signs to Baggage Services
  • 2KLM's hub - they have extensive baggage support
  • 3EU regulations apply for all departing flights
  • 4Schiphol Plaza has shops if you need emergency supplies

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